In today’s world, data breaches and cyber threats loom over every organization like an impending storm.
High-profile hacks against companies like SolarWinds, Colonial Pipeline, and JBS meat producers reveal a sobering reality – no network is truly safe from a determined attacker.
While cyberattacks against infrastructure and networks tend to dominate headlines, there is another domain at risk businesses are heavily relying upon software development outsourcing.
The Rush to Outsource Software Development
Outsourced software development exploded in popularity over the last few decades as businesses realized tremendous efficiency gains and cost savings.
The high availability of quality technology talent coupled with the connectivity enabled by the internet made outsourcing an enticing avenue to quickly expand development capabilities.
Software outsourcing took off in the 1990s as companies transitioned call centers and basic technical support overseas.
But over time, tasks grew increasingly complex – today over 85% of Fortune 500 companies rely on outsourced software and advanced IT services. Popular models include:
Onshore Outsourcing
Onshore outsourcing describes partnering with third-party vendors located in the same country. This offers proximity, cultural familiarity, and ease of collaboration.
Offshore Outsourcing
Offshore outsourcing locations are outside of the home country – commonly used regions include India, Eastern Europe, the Philippines, Malaysia, and parts of Latin America. Cost savings can be substantial.
Nearshore Outsourcing
Nearshore outsourcing deploys talent located close enough to share time zones but still overseas. Examples include Canada for U.S.-based companies.
For one-eighth the cost of a U.S. programmer, you can hire a quality software engineer in parts of Eastern Europe or India.
Scaling an in-house dev team also involves lengthy hiring processes and substantial training investments. Simply handing off projects saves enterprises significant time and money.
But there is a neglected consequence in this rush to outsource: cybersecurity risks explode as projects and sensitive data pass through third-party hands not fully under organizational control or governance. Just look at recent software supply chain attacks for evidence of rising threats.
Cybersecurity Risks in Outsourced Software Projects
Outsourced software development creates major risks across several domains:
Data Breaches
Sensitive corporate data like intellectual property (IP), financial records, infrastructure diagrams, or proprietary source code can fall into the wrong hands if partner networks are compromised. Data can also leak through insider threats when inadequate access controls are in place for remote parties.
Malware Infections
Software backdoors have emerged as a disturbing trend – hackers infiltrate outsourced development teams and plant malicious code that later compromises enterprise networks once integrated. Securing remote access protocols for vendors is critically important to limit exposure.
Phishing & Social Engineering
External development teams represent prime targets for well-crafted phishing attempts hoping to collect login credentials or drop malware. Remember that outsourced partners have privileged access once they collaborate on projects.
Code & System Vulnerabilities
Developers make mistakes too – it’s why Netflix offers up to $15,000 rewards for discovering bugs. Error-prone code, poor encryption techniques or lax access controls by outsourced teams can introduce devastating vulnerabilities later exploited by attackers.
Critical Infrastructure Exposure
Many utility companies and public infrastructure entities lean heavily on outsourced software but don’t have mature protocols to vet vendor processes or development practices. This creates unacceptable weaknesses that hackers actively seek to exploit.
Financial Loss & Legal Exposure
Ultimately cyber risk manifests in genuine monetary loss through stolen data and IP, embezzlement, disrupted operations, recovery costs, legal liabilities, and loss of customer trust.
Best Practices for Securing Software Outsourcing
So what sets elite internal security teams apart when defending software outsourcing? How do they successfully balance risk versus reward? By implementing layered controls that evolve alongside a widening array of threats:
Vendor Vetting
Before partnering, validate offshore resources have sufficient security maturity through audits. Assess development environments, code repositories, access controls, staff screening, compliance processes, past breach history, continuity planning, and communications protocols.
Secure Code Repositories
Store source code and reference materials in access-controlled repositories with detailed activity logging to spot suspicious access. Some agencies maintain private GitLab on-premise clusters accessed only through site-to-site VPNs.
Encryption Everywhere
Encrypt data in transit and at rest to limit exposure if breaches occur. Control access to keys tightly through a secrets vaulting platform like HashiCorp Vault that enables rich access policies, key rotation, and multi-factor authentication.
Actionable Security Roadmaps with Vendors
Work jointly with vendors to establish ongoing security roadmaps centered on continuous control monitoring, vulnerability testing, and prompt remediation for discovered issues.
Ongoing Assessments
Continuously verify that security controls are performing correctly through SAST, DAST, and IAST systems while evaluating vendor access entitlements to ensure least privilege principles.
Incident Response Planning
Have an incident response plan in place that clarifies roles, responsibilities, and information-sharing requirements in the aftermath of an actual breach. Run IR scenarios periodically.
The Human Element
Conduct security awareness training with vendor teams to spot phishing attempts, enforce strong passwords, and secure coding best practices.
The Way Forward: Shared Responsibility
The future lies in acknowledging universal risk across on-premise and cloud deployments and then implementing pragmatic protections governed by policy.
As software permeates every facet of business, the companies that will thrive long-term are breaking down outdated barriers and finally bringing cybersecurity to the forefront of strategic decisions – especially around outsourced development.
FAQ
Cybersecurity in software outsourcing refers to the measures and practices implemented to protect intellectual property (IP) and sensitive data when engaging with external software development partners. This includes securing data transmissions, enforcing access controls, and ensuring that third-party vendors adhere to stringent security protocols.
Protecting IP in software outsourcing is crucial because it safeguards your proprietary technology, business strategies, and confidential information from theft or misuse by external parties. Proper IP protection prevents competitors from gaining unauthorized access to your innovations and ensures compliance with legal and regulatory standards.
Common cybersecurity risks in software outsourcing include data breaches, unauthorized access, intellectual property theft, and malware attacks. Ensuring robust cybersecurity practices and due diligence helps mitigate these risks and protect your sensitive information.
Assess the cybersecurity posture of an outsourcing partner by reviewing their security certifications (e.g., ISO 27001), conducting security audits, and evaluating their incident response plans. Additionally, ensure they comply with industry standards and have a track record of safeguarding client data.
Contracts play a vital role in protecting IP during outsourcing by clearly outlining confidentiality agreements, data protection obligations, and ownership rights. Well-drafted contracts help establish legal recourse in case of IP infringement or security breaches.
Best practices for securing data include using encryption for data at rest and in transit, implementing multi-factor authentication, regularly monitoring and auditing access logs, and ensuring secure software development practices. Additionally, conduct periodic security training for all stakeholders.
Encryption helps protect IP by converting data into a secure format that is unreadable without the correct decryption key. This ensures that sensitive information remains confidential and secure from unauthorized access, even if intercepted during data transfers.
Employee training is crucial in cybersecurity for outsourcing as it ensures that all team members understand the risks and best practices related to data protection. Well-trained employees are better equipped to recognize and respond to potential security threats, thereby enhancing overall security.
Ensure compliance with data protection regulations by clearly specifying requirements in your contracts, verifying that your outsourcing partner adheres to relevant laws (e.g., GDPR, CCPA), and conducting regular compliance audits. Additionally, stay updated on regulatory changes and adjust your practices accordingly.
A cybersecurity policy for outsourcing software development should include guidelines for data protection, access controls, incident response, and regular security assessments. It should also outline responsibilities for both parties, protocols for handling breaches, and procedures for ensuring ongoing compliance with security standards.