Custom Electronic Patient Record System Development
For this project, we created a custom electronic patient record system for a popular MedTech company
Client’s Goal - An All In One Patient Record System
Impala Intech developed a custom electronic patient record software with appointment management, patient profiling, telehealth, billing, and lab integration features as per the request of the client
The Challenge for Impala
Business Challenges
- Reducing relevant paperwork
- Increasing total care provided to existing individual patients
- Covering departments that an off-the-shelf solution wouldn’t allow
- Streamlining processes
Technical Challenges
- Creating a completely custom EHR platform
- Making the software adjustable to fit different sizes of medical institutions
- Creating a large database infrastructure
- Ensuring constant functionality and integrity of the database
How Impala Intech Made it Possible
Individual Patient Profile
Patients can create an account and the profile allows a patient access to different information such as Doctor visit history, Payment information, Insurance information, Prescriptions, Test results, etc.
Chat Feature
The solution includes a news module and a chat feature that allows patients to receive commercial and technical information, as well as to stay in touch with their doctors through the chat system
News Section
The news section previews promotions, free screenings, medical presentations, updates to medical care packages and insurance, updated information about clinic work hours, etc.
Scheduling & Appointment Management
The EHR solution allows for seamless appointment generation for both the patient and the doctors. The application offers a task management dashboard that integrates with the appointment schedule with automatic and customizable appointment reminder features
Patient Communication & Telehealth
The app has a chat function with an integrated smart bot that improves communication with healthcare providers, helps resolve technical issues, or allows for asking general questions
Flexible Admin Panel
The solution features a flexible web-based admin panel with different access levels for different medical personnel and doctors. It allows for easy customization and allows configuring different features
Billing System
The system collects patient insurance data to calculate the medical expenses according to insurance plans. Once a payment is processed, it generates a detailed transcript that includes a breakdown of all services and their charges, and the transcript is emailed to the patient
Lab Integration
The lab integration feature was added to easily track different test results for individual patients. The EHR receives all test results automatically, and it eliminates the need for background data entry
Enhanced Data Security
We implemented a two-factor authentication (2FA) to protect individual patient data in the EHR system. This asks the patients to verify their identity by providing additional info along with their username, phone number, and password
Our Tech Stack
Kotlin
Swift
AWS
Android Studio
Python
React
ApplePay
Docker
Helm
The Success of Our Solution
After the increased ease of access throughout the entire system, the workload for the entire staff has been reduced by 36%, and the client saw a 19% increase in the average number of patients per day
We also managed to reduce the risks of unauthorized access to patient data which falls in line with the data security regulations.
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